The article emphasises the importance of identifying human factors which result in the under-utilization of TB services. Two areas, highly influenced by human factors, aside from the personal and sociological factors that determine the sickness behaviour of TB patients are: (1) the disease and its attributes, (2) the health care delivery system. Reviving the approach that TB is a serious and major disease and integrating TB services as components of primary health care, as done in the DTP, are important in TB control.